Talk to the right OpenMeter team

For product evaluation, pricing, architecture questions, or a managed Konnect Metering & Billing deployment, use the Kong sales form. Include your expected event volume, deployment requirements, billing model, and target timeline when those details are available. Public documentation, API references, and the open source quickstart remain available without a sales conversation.

Existing managed-service customers should use the support option associated with their Kong Konnect or OpenMeter Cloud account. That authenticated route gives the support team the correct organization and environment context. Include timestamps, request identifiers, affected resources, and a minimal reproduction when possible, but never send API keys or unredacted customer data.

For open source questions, bug reports, and feature discussions, use the public OpenMeter repository and GitHub Discussions. Search existing issues before creating a new one and provide the OpenMeter version, deployment method, relevant configuration, and reproducible steps. Do not post API keys, customer data, security vulnerabilities, or other confidential information in a public issue.

Security and compliance documentation is available from the OpenMeter Trust Center. Sensitive security reports should follow the private reporting instructions in the repository or Trust Center instead of a public issue.