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Subscription

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Subscription is a binding between a customer and plans or rate cards. It defines the billing anchor, fees, feature access, and usage limits for the customer.

Customization

Subscription can be started from a plan, customized from a plan, or manually defined. When a subscription is started from a plan, the rate cards are automatically assigned.

Migration

A subscription can be migrated to a new version of the plan. This is useful when you are iterating on your pricing and packaging and want to move existing customers to a new version of the plan.

Phases

A subscription can have one or multiple time phases with different pricing and limits. For example, a subscription can have a trial phase with a discounted price and limited usage or a ramp-up phase with higher price and usage limits.

Statuses

A subscription can have one of the following statuses:

  • Active: The subscription is active, and billing is ongoing.
  • Inactive: The subscription is inactive, and billing has been paused.
  • Cancelled: The subscription has been canceled and is no longer active.

Cancellation

A subscription can be canceled at any time. When a subscription is canceled, the billing stops. Subscriptions can be canceled immediately or at a future date.

Anchor

A subscription has a start date that defines the anchor of the intervals for the fees and entitlements.